How we work

Clear scope, a written quote, and no surprises.

Every business is at a different stage, so we do not sell fixed packages. We learn where you are, recommend the first project that makes sense, and quote it in writing before any work starts.

Two people reviewing handwritten plans at a table with open laptops.
Illustrative photo · Photo by Scott Graham on Unsplash

Three ways to work with us

Most clients start with one and add others as the business grows.

One-time

Projects

A defined piece of work with a clear finish line.

  • ✓A new website or redesign
  • ✓A place on your site where customers log in, book, or pay
  • ✓A customer list and connected apps
  • ✓Your first automated task

Monthly

Monthly marketing

Ongoing work that builds on itself month after month.

  • ✓SEO and local SEO
  • ✓Social media and content
  • ✓Email campaigns and newsletters
  • ✓Review requests and responses

Managed

Automation and AI employees

Tools we build, then look after and improve.

  • ✓AI employees, each with one clear job
  • ✓Automatic steps for new clients
  • ✓We watch for problems and fix them
  • ✓Ongoing improvements

From first call to launch

1. Strategy call

A free conversation about your business, your stage, and what you want to achieve.

2. Written recommendation

The first project we suggest, what it includes, who owns what, and a quote.

3. Build and review

We do the work and review it with you. Nothing goes live without your approval.

4. Launch and grow

We launch, measure what we agreed to measure, and recommend the next step.

What shapes the quote?

We quote after the strategy call, once we understand the work. These are the things that make the biggest difference.

Scope

The number of pages, channels, campaigns, or automated tasks involved.

Your apps

Which tools need to talk to each other, and how easily they connect.

Content

Whether you supply content or we create it with you.

Ongoing support

How much upkeep, publishing, and improvement you want after launch.

Our commitments

Direct access

You work with the people doing the work, not an account manager.

You own your assets

Your domain, website, content, accounts, and data stay yours.

No lock-in

Ongoing services can be cancelled. We keep clients by being useful.

Honest advice

If something is not worth doing yet, we will tell you.

Start with a conversation.

Tell us where your business is today. We will recommend a practical first step and quote it in writing.