Data access
Identify the systems and information required for the approved workflow, then review that scope when the workflow changes.
Security & Controls
Define access and authority for each workflow.
The workflow audit identifies access, permissions, escalation, logging, and failure-handling requirements. People remain responsible for sensitive and regulated decisions.
Credentials
Define credential handling for the implementation and keep credentials out of prompts, messages, and customer conversations.
Permissions
Define which actions the AI employee may perform, which require approval, and which remain unavailable.
Human escalation
Define who receives uncertainty, sensitive requests, restricted actions, exceptions, and judgment-heavy situations.
Activity logging
Identify the workflow actions that need logs for handoff review and troubleshooting.
Regulated activities
Keep legal, medical, financial, insurance, and similar judgments with qualified people.
Failure handling
A managed workflow needs a defined response when a dependency fails or the next step is unclear.
An integration stops working
Define whether affected actions stop, what gets recorded, who is alerted, and how a retry or manual handoff works.
A tool becomes unavailable
Choose whether the fallback waits and retries, uses an approved alternate path, or routes the task to a person.
The next action is uncertain
Choose an approved clarifying question or a human escalation path for unclear next actions.
Business controls
Every workflow can define clear boundaries before it launches.
Approval requirements
Stop rules
Escalation rules
Restricted actions
Communication boundaries
Controls and security measures depend on the systems and workflow being implemented. This page does not claim a certification or universal regulatory compliance.
Map the workflow and its boundaries together.
The workflow audit identifies required access, restricted actions, approvals, and escalation points before implementation.