Example workflows

What an AI employee
actually does all day.

Not a demo and not a chatbot. These are the shapes of the workflows we build most often — what starts them, the steps they run, where a human stays in control, and what changes as a result.

Example workflow. Actual implementation varies by client, tools, and approval rules. We design your workflow around how your business already runs.

Home Services

Missed-call text-back

Trigger

A call comes in while the crew is on a roof and nobody picks up.

What the AI employee does

  1. 1 Detects the missed call and sends a text within about a minute: who you are, that you saw the call, and a question about what they need.
  2. 2 Captures the answer — job type, address, urgency — in a short back-and-forth.
  3. 3 Checks the calendar and offers two real estimate windows.
  4. 4 Writes the lead into your CRM with the full conversation attached.

Where a human stays in control

The office manager gets a notification with the summary and can take over the thread at any point.

The caller gets a response before they dial the next company on their list.

Law Firms

After-hours case inquiry intake

Trigger

A website inquiry arrives at 9:40 PM on a Friday.

What the AI employee does

  1. 1 Replies immediately, confirms the firm received the inquiry, and sets expectations for a callback.
  2. 2 Asks the intake questions your firm actually uses — matter type, jurisdiction, opposing party, key dates.
  3. 3 Runs a conflict-check prompt against your existing client list and flags anything that matches.
  4. 4 Drafts a matter summary and routes it to the attorney who handles that practice area.

Where a human stays in control

No representation is offered, no legal advice is given, and no matter is opened without attorney review Monday morning.

Monday starts with a qualified, summarized inquiry instead of a cold voicemail.

Home Services

Estimate follow-up until you get an answer

Trigger

You sent a $14,000 estimate four days ago and heard nothing back.

What the AI employee does

  1. 1 Sends a short check-in on day 3 referencing the specific job, not a generic template.
  2. 2 Follows up again on day 7 and day 14, changing the message each time.
  3. 3 Answers common questions — financing, scheduling, warranty — from your approved answers.
  4. 4 Stops the sequence the moment the customer replies, books, or asks to be left alone.

Where a human stays in control

Any discount, scope change, or price question goes straight to you. The AI employee never negotiates.

The quotes that went quiet get a real answer instead of sitting in a folder.

Insurance Agencies

Renewal and policy review outreach

Trigger

A book of policies renews every month and nobody has time to work the list.

What the AI employee does

  1. 1 Builds the renewal list 60, 30, and 14 days out from your management system.
  2. 2 Sends personalized outreach referencing the actual policy and renewal date.
  3. 3 Collects updated exposure information — new vehicle, new employee, new address.
  4. 4 Books review calls on the producer's calendar and logs everything back to the account.

Where a human stays in control

Coverage recommendations, quoting, and binding stay entirely with your licensed producers.

Renewals get worked consistently instead of only when someone remembers.

Real Estate

Speed-to-lead response

Trigger

A portal lead comes in and the agent is in a showing.

What the AI employee does

  1. 1 Responds within a minute with a relevant question about the property or search.
  2. 2 Qualifies timeline, financing status, and area, then keeps the conversation warm.
  3. 3 Offers showing times from the agent's real availability.
  4. 4 Hands off with a summary the moment the lead is ready to talk to a person.

Where a human stays in control

The agent can jump into the conversation at any time, and any pricing or negotiation question routes to them.

Leads get a reply while they are still looking at their screen.

Manufacturing & Wholesale

Inquiry triage and CRM hygiene

Trigger

Quote requests arrive by email, form, and phone, in no consistent format.

What the AI employee does

  1. 1 Reads inbound inquiries and extracts part numbers, quantities, and delivery dates.
  2. 2 Acknowledges receipt and asks for whatever is missing from the request.
  3. 3 Creates or updates the account and opportunity record with clean, consistent fields.
  4. 4 Flags anything unusual — new customer, atypical volume, tight lead time — for a human.

Where a human stays in control

Pricing, credit terms, and commitments to delivery dates are never sent without your approval.

Sales spends its time quoting instead of retyping inquiries into the CRM.

Example workflows. Actual implementation varies by client, tools, and approval rules. Every workflow we build is scoped in the audit and reviewed with you before it goes live.

The rules behind every workflow

Automation that knows when to stop.

The value of an AI employee comes as much from what it refuses to do as from what it handles. Every workflow we build has explicit limits.

Approvals where money moves

Pricing, discounts, contracts, and commitments route to a person before anything is sent.

Escalation on uncertainty

When a request falls outside what the workflow covers, it hands off to your team instead of guessing.

Your voice, your policies

Responses come from language and rules you approve, not from whatever a model decides to say.

Full visibility

Every message and action is logged so you can see exactly what happened and when.

Which of these is your business missing?

The free workflow audit answers that in about 20 minutes — and tells you which one is worth building first.